The Stonnington Services and Visitor Hub is now open at Prahran Square!

A friendly staff member will greet you and advise the estimated waiting time. Covered areas and seating are available inside the hub.

Please call us on 03 8290 1333 if you have any questions about this process.

Visit the Stonnington Council Customer Service and Visitor Hub and speak to our Customer Service team for Council advice and assistance, including:

  • payments;
  • lodgement of applications and permits;
  • parking permits;
  • service and maintenance requests;
  • reporting an issue; and
  • recycling of household batteries, mobile phones and CDs.

Facility Snapshot

Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 11:00 AM - 3:00 PM
Sunday Closed

Closed on public holidays

The below features and services are available at the Stonnington Customer Service and Visitor Hub:

  • Customer service
  • Planning and building advice
  • Recycling drop-off point

Contact Us

Customer Service and Visitor Hub
Stonnington Council Customer Service and Visitor Hub, Prahran VIC 3181